Process Outsourcing - Aviation Services
Kloog Aviation Customer Service provides a single service gateway smoothly interfacing between client’s product and customer service with uniformity and reliability of response throughout the systems operations. Our operation parameters are designed to be highly flexible and swift in response time, matching the timely needs of the Aviation Industry in each of the three areas of sales, marketing and promotion. Kloog delivers this through its customized cost-effective and efficient Redundant Infrastructure Solution (RIS)
Benefits of Kloog Aviation
Focus: Quality @ Kloog
The offshoring industry has been guilty of ignoring the business practices that have differentiated large companies from global leaders over the last 20 years. Actual methodology has been replaced by the large words and numerous plaques on the wall. At Kloog we add value to our clients and aim to bring client satisfaction and quality delivery at ground breaking levels, bringing maturity to the offshoring industry. 
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IT services exports, accounting for 55-57 percent of total exports, are growing at an estimated 36 percent and are expected to reach USD 18.1 billion in FY2007. Newer areas of application and infrastructure management, testing, etc. are gaining traction, with their share in the business-mix growing steadily. BPO continues to grow in scale and scope, with fi rms increasingly adopting a vertical focused approach. Total exports for this segment are expected to exceed USD 8.3 billion in FY 2006-07, growing by 32 percent over the previous year. Source: Nasscom
